Sutton Consumer Products Ltd. Staff Pension Plan (PO-25656)
Complainant: Mr E on Behalf of the Estate of Ms P
Complaint Topic: Death benefits
Ref: PO-25656
Outcome: Partly upheld
Respondent: Barnett Waddingham
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I agree that part, but not all, of this complaint should be upheld. To put matters right for the part that should be upheld, BW shall pay £500 to Mr E in recognition of the significant distress and inconvenience caused to him.
Complaint Summary
Mr E complains that his late partner, Ms P, was not told prior to her death that if she died before drawing her Plan entitlement then it would be forfeited.
View determination
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