Teachers' Pension Scheme (PO-26586)
Ombudsman’s Determination
Outcome
Mr S’ complaint against Teachers' Pensions is partly upheld. To put matters right, Teachers' Pensions shall pay a distress and inconvenience award to Mr S.
Complaint summary
Mr S’ complaint is that Teachers’ Pensions unreasonably delayed the calculation of his final retirement benefits. Mr S said that this has cost him thousands of pounds in potential interest.
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