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Teachers' Pension Scheme (PO-26586)

Complainant: Mr S
Complaint Topic: Other
Ref: PO-26586
Outcome: Partly upheld
Appeal outcome: None
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mr S’ complaint against Teachers' Pensions is partly upheld. To put matters right, Teachers' Pensions shall pay a distress and inconvenience award to Mr S.

Complaint summary

Mr S’ complaint is that Teachers’ Pensions unreasonably delayed the calculation of his final retirement benefits. Mr S said that this has cost him thousands of pounds in potential interest.

View determination


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