National Employment Savings Trust (PO-26874)
Ombudsman’s Determination
Outcome
I do not uphold the complaint and no further action is required by NEST.
Complaint summary
Mr S has complained that:-
· NEST failed to act on his request to opt him out of the Scheme and have not refunded the contributions deducted by his employer;
· He is dissatisfied with the manner in which NEST handled his complaint; and
· NEST failed to remove his personal details from its records as he requested.
View determination
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