We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

National Employment Savings Trust (PO-26874)

Complainant: Mr S
Complaint Topic: Automatic enrolment
Ref: PO-26874
Outcome: Not upheld
Appeal outcome: None
Respondent: NEST Corporation
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold the complaint and no further action is required by NEST.

Complaint summary

 

Mr S has complained that:-

· NEST failed to act on his request to opt him out of the Scheme and have not refunded the contributions deducted by his employer;

· He is dissatisfied with the manner in which NEST handled his complaint; and

· NEST failed to remove his personal details from its records as he requested.

View determination

Download

Related decisions

  • Strathclyde Pension Fund (CAS-71892-J1V8)
    Complainant: Mr E
    Respondent: Glasgow City Council
    Outcome: Upheld
    Complaint Topic: Automatic enrolment
    Ref: CAS-71892-J1V8
    Date:
  • NEST (CAS-41889-X8Q9)
    Complainant: Mrs S
    Respondent: Taylor Robinson Estate Agents
    Outcome: Upheld
    Complaint Topic: Automatic enrolment
    Ref: CAS-41889-X8Q9
    Date:
View all decisions