NHS Pension Scheme (PO-26883)
Complainant: Dr D
Complaint Topic: Misquote/misinformation
Ref: PO-26883
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Dr D’s complaint and no further action is required by NHS BSA.
Complaint summary
Dr D has complained that as a result of receiving incorrect statements that overstated her Scheme entitlement, she stopped making contributions to her self-invested personal pension (the SIPP).
Dr D has identified her loss as tax relief, of approximately £30,000, that she would have received on SIPP contributions she would have made if she had received correct benefit statements.
View determination
DownloadRelated decisions
- Teachers’ Pension Scheme (CAS-63587-P0K4)Complainant: Mr ERespondent: Teachers’ PensionsOutcome: UpheldComplaint Topic: Misquote/misinformationRef: CAS-63587-P0K4Date:
- Standard Life Staff Pension Scheme (CAS-83244-M3K3)Complainant: Mrs RRespondent: Standard Life (SL)
Aptia UK Limited (Aptia)
Outcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-83244-M3K3Date: