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NHS Pension Scheme (PO-26883)

Complainant: Dr D
Complaint Topic: Misquote/misinformation
Ref: PO-26883
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr D’s complaint and no further action is required by NHS BSA.

Complaint summary

 

Dr D has complained that as a result of receiving incorrect statements that overstated her Scheme entitlement, she stopped making contributions to her self-invested personal pension (the SIPP).

Dr D has identified her loss as tax relief, of approximately £30,000, that she would have received on SIPP contributions she would have made if she had received correct benefit statements.

View determination

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