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Merchant Navy Officers Pension Fund (PO-28745)

Complainant: Mrs Y
Complaint Topic: Death benefits
Ref: PO-28745
Outcome: Not upheld
Respondent: MNOPF Trustees Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

The complaint should not be upheld because Mrs Y did not fulfil the scheme criteria for payment of a spouse’s pension and the Trustee’s decision making process regarding Mrs Y’s request for payment of a discretionary benefit was reasonable.

Complaint Summary

Mrs Y’s complaint concerns the Trustee’s decision not to award her a spouse’s pension, even though her late husband, Mr Y nominated her in an Expression of Wish Form (the Form).

 

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