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Local Government Pension Scheme (PO-29322)

Complainant: Mr N
Complaint Topic: Administration
Ref: PO-29322
Outcome: Partly upheld
Appeal outcome: None
Respondent: Oxfordshire County Council Pension Fund
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is partially upheld because OPF caused significant distress and inconvenience to Mr N.

Complaint summary

Mr N complained that OPF incorrectly brought his pension benefits into payment in February 2018, without his instructions, and with arrears backdated to January 2011.

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