James Hay SIPP (PO-29616)
Complainant: Mr D
Complaint Topic: Charges/fees
Ref: PO-29616
Outcome: Not upheld
Appeal outcome: None
Respondent: James Hay Partnership
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by JHP.
Complaint summary
Mr D has complained that JHP did not deduct enough tax on a one-off payment from the SIPP. As a result, Mr D received an unexpected tax demand, of around £14,000, from Her Majesty’s Revenue & Customs (HMRC).
View determination
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