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Old British Steel Pension Scheme (PO-39710)

Complainant: Mrs N
Complaint Topic: Administration
Ref: PO-39710
Outcome: Not upheld
Respondent: Open Trustees Ltd
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by Open Trustees.

Complaint summary

Mrs N’s complaint about Open Trustees is that it will not allow her to transfer her contingent widow's pension benefits from the OBSPS to the British Steel Pension Scheme Two (BSPS2).

View determination

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