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Bonheur Academy Pension Scheme (CAS-13455-R2V8)

Complainant: Mr R
Complaint Topic: Other
Ref: CAS-13455-R2V8
Outcome: Not upheld
Appeal outcome: None
Respondent: Morgan Lloyd Administration Ltd (Morgan Lloyd)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Morgan Lloyd.

Complaint summary

Mr R has complained that Morgan Lloyd has not allowed the Scheme to be wound up and, instead, it has continued to charge fees to it.

The Scheme is a small, self-administered scheme, and will be referred to hereon as the SSAS.

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