Aviva New Generation Personal Pension Scheme (CAS-30129-V8B7)
Legal & General
Mr T’s complaint against Aviva and L&G is partly upheld. To put matters right, Aviva and L&G shall pay Mr T £500 in equal shares for the significant distress and inconvenience caused to him.
Mr T’s complaint concerns alleged delays caused by Aviva and L&G in transferring his pension funds from Aviva to L&G, then back to Aviva, and finally to Just Retirement. Mr T says that he has suffered financial loss for which Aviva and L&G should compensate him.
- Complainant: Mr MRespondent: XPS Administration LimitedOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-30891-B3Q9Date:
- Complainant: Mr NRespondent: Respondents B.S. Pension Fund Trustee LimitedOutcome: Not upheldComplaint Topic: Transfers: generalRef: PO-19854Date: