Aviva New Generation Personal Pension Scheme (CAS-30129-V8B7)
Legal & General
Mr T’s complaint against Aviva and L&G is partly upheld. To put matters right, Aviva and L&G shall pay Mr T £500 in equal shares for the significant distress and inconvenience caused to him.
Mr T’s complaint concerns alleged delays caused by Aviva and L&G in transferring his pension funds from Aviva to L&G, then back to Aviva, and finally to Just Retirement. Mr T says that he has suffered financial loss for which Aviva and L&G should compensate him.
- ICI Pension Fund (CAS-12873-V7D4)Complainant: Mr HRespondent: The Trustee of the ICI Pension Fund
Willis Towers Watson
Outcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-12873-V7D4Date:
- NatWest Group Pension Fund (CAS-57256-T1V5)Complainant: Mr NRespondent: NatWest Pension Trustee Ltd
Willis Towers WatsonOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-57256-T1V5Date: