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NHS Pension Scheme (CAS-32568-N6H8)

Complainant: Mrs D
Complaint Topic: Misquote/misinformation
Ref: CAS-32568-N6H8
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Pensions
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mrs D’s complaint and no further action is required by NHS Pensions.

Complaint summary

Mrs D has complained that NHS Pensions overstated the pension and lump sum benefits she was due from the Scheme.

View determination


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