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Westminster Press Pension Scheme (CAS-35290-R6P0)

Complainant: Ms R
Complaint Topic: Death benefits
Ref: CAS-35290-R6P0
Outcome: Not upheld
Appeal outcome: None
Respondent: Legal & General Assurance Society
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms R’s complaint and no further action is required by Legal & General.

Complaint summary

Ms R has complained that Legal & General failed to provide her with concrete evidence to demonstrate that its decision not to pay a spouse’s pension to her mother following the death of her father, Mr R, in February 2019, was correct.

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