Dentons Self-Invested Personal Pension (CAS-35397-P6H6)

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by Dentons.

Complaint summary

Mr G has complained that Dentons received a Statutory Demand from a landlord for service charges which it knew were fraudulent. Dentons paid the Statutory Demand because it did not want the pension firm to be wound up in the High Court. Out of revenge, Dentons served a Statutory Demand on him which he was forced to pay by threatening to make him bankrupt. Dentons knew all along that the service charges were made up and fraudulent and yet it still served a Statutory Demand on him. His contact at Dentons is very old and not sure what he is doing, he needs to retire and take his pension. Mr G does not trust him to manage his pension fund and he keeps threatening him. Mr G would like a refund of £5,931.65 plus compensation for the detriment and distress and inconvenience he has suffered.