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Teachers' Pension Scheme (CAS-37593-C8M9)

Complainant: Ms E
Complaint Topic: Benefits: incorrect calculation
Ref: CAS-37593-C8M9
Outcome: Not upheld
Appeal outcome: None
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by TP.

Complaint summary

Ms E has complained that TP misled her into believing that she was purchasing seven years and 205 days of past added years (PAY) even after she began to work part-time.

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