Teachers’ Pension Scheme (CAS-43017-B9C7)
Surrey County Council
Mr N’s complaint against the Administrator and the Employer is partly upheld. To put matters right, the Administrator shall pay Mr N £500 in recognition of the significant distress and inconvenience caused.
Mr N’s complaint is that the Employer, and the Administrator, incorrectly informed him that he was entitled to an unreduced pension from the Scheme.
Mr N has said that, as a result, his retirement plans have been put on hold, he has had to downsize his home and he is now left with half the income he expected.
- Local Government Pension Scheme (CAS-33559-R2G1)Complainant: Mrs SRespondent: Kent County CouncilOutcome: Partly upheldComplaint Topic: Misquote/misinformationRef: CAS-33559-R2G1Date:
- CMG UK Pension Scheme (PO-27697)Complainant: Mr RRespondent: Mercer (formerly JLT Employee Benefits)
CMG Pension Trustees Limited (the Trustee)Outcome: Partly upheldComplaint Topic: Misquote/misinformationRef: PO-27697Date: