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Complainant: The Estate of Mr N
Complaint Topic: Death benefits
Ref: PO-15842
Outcome: Not upheld
Appeal outcome: None
Respondent: Southern Health and Social Care Trust
HSC Pension Service
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold this complaint and no further action is required by the Trust or HSC.

Complaint summary

Mrs N has complained that her late husband’s ill health early retirement (IHER) award was changed to a death in service award because he had outstanding annual leave. Mrs N says they were not informed that his benefit would be changed in such circumstances.

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