Old British Steel Pension Scheme (PO-18650)
Open Trustees Limited
I do not uphold Mr N’s complaint and no further action is required by the Trustee.
Mr N has complained that he should have been told about the change in the Cash Equivalent Transfer Value (CETV) calculation basis. He believes that, at the time that he transferred, the Trustee must have known that the new calculation basis was going to increase members’ CETVs, but he was not given any notice.
- Complainant: Mr MRespondent: XPS Administration LimitedOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-30891-B3Q9Date:
- Complainant: Mr TRespondent: Aviva Life and Pensions UK Limited
Legal & GeneralOutcome: Partly upheldComplaint Topic: Transfers: generalRef: CAS-30129-V8B7Date: