The Old British Steel Pension Scheme (PO-20334)
Ombudsman’s Determination
Outcome
I do not uphold Mr Z’s complaint.
Complaint summary
Mr Z has complained about the Cash Equivalent Transfer Value (CETV) he was paid. He said that the CETV he received was significantly less than it would have been had he transferred after the change in the CETV calculation basis.
He also said that, by the time his transfer was paid, the Trustee would have known of the change in CETV calculation basis. So, he should have been paid in accordance with the updated CETV calculation basis.
View determination
DownloadRelated decisions
- Weatherford Group Pension Plan (PO-25314)Complainant: Mr YRespondent: The Trustees of the Weatherford Group Pension Plan
MercerOutcome: Not upheldComplaint Topic: Transfers: generalRef: PO-25314Date: - Hogg Robinson (1987) Pension Scheme (CAS-30511-T8M5)Complainant: Mr RRespondent: Respondents Hogg Robinson Pension Scheme Limited
XafinityOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-30511-T8M5Date: