NHS injury Benefit Scheme (PO-23164)
Complainant: Ms N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-23164
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Ms N’s complaint and no further action is required by
Complaint summary
Ms N has complained that NHS BSA has ceased her permanent injury benefit (PIB) and refused to reinstate it. She has also complained that NHS BSA is now seeking to recover the payments already made to her.
View determination
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