Skip to main content

NHS injury Benefit Scheme (PO-23164)

Complainant: Ms N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-23164
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms N’s complaint and no further action is required by NHS BSA.

Complaint summary

Ms N has complained that NHS BSA has ceased her permanent injury benefit (PIB) and refused to reinstate it. She has also complained that NHS BSA is now seeking to recover the payments already made to her.

View determination

Download

Related decisions

  • Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)
    Complainant: Mr and Mrs D
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-52136-P6D3 & CAS-52149-F8K1
    Date:
  • Teachers’ Pension Scheme (CAS-76851-L9X6)
    Complainant: Mr R
    Respondent: Teachers’ Pensions (TP)
    Department for Education (DfE)
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-76851-L9X6
    Date: