Local Government Pension Scheme (PO-26001)
Ombudsman’s Determination
Outcome
I do not uphold Mr G’s complaint and no further action is required by WYPF.
Complaint summary
Mrs G has complained about the calculation of her deferred benefits. Mrs G said that WYPF did not inform her that the amounts that she could have received, had she taken her pension at Normal Retirement Date (NRD), would not be accumulated and paid at a later date.
Mrs G has said that, had she known that her benefits were not accumulating, she would have put her pension into payment. She argues that she has suffered financial loss equalling the amount of the benefits she could have received had she claimed her benefits from her NRD
View determination
DownloadRelated decisions
- Civil Service Pension Scheme (CAS-64555-S4Z2)Complainant: Mrs DRespondent: MyCSP
The Cabinet OfficeOutcome: UpheldComplaint Topic: Benefits: incorrect calculationRef: CAS-64555-S4Z2Date: - Local Government Pension Scheme (CAS-55734-B7S2)Complainant: Mrs RRespondent: Tower Hamlets CouncilOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-55734-B7S2Date: