The Police Pension Scheme 1987 (PO-26238)
Ombudsman’s Determination
Outcome
The NCA is permitted to exercise discretion under Regulation K4 in this case. I am satisfied that it followed a reasonable process when exercising that discretion and making its decision. The complaint is upheld to the extent that the NCA contributed to Mr Y’s distress because it delayed providing him with a summary of his pension benefits.
Complaint summary
Mr Y's complaint concerns the NCA’s decision to exercise discretion under Regulation K4 of the Police Pensions Regulations 1987 (the 1987 Regulations) and withdraw his pension. Specifically, the NCA is not a “police force” and Regulation K4 does not apply to him.
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