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The Old British Steel Pension Scheme (PO-26398)

Complainant: Mr S
Complaint Topic: Transfers: general
Ref: PO-26398
Outcome: Not upheld
Appeal outcome: None
Respondent: B. S. Pension Fund Trustee Limited
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr S’ complaint and no further action is required by the Trustee

Complaint summary

Mr S has complained about the difference in the Cash Equivalent Transfer Value (CETV) illustration he received from the New British Steel Pension Scheme (the New BSPS) when compared to the CETV illustration he was given from the OBSPS.

He has also complained about a lack of detailed explanation about the significant difference between the CETV illustrations.

View determination


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