The Old British Steel Pension Scheme (PO-26398)
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustee
Complaint summary
Mr S has complained about the difference in the Cash Equivalent Transfer Value (CETV) illustration he received from the New British Steel Pension Scheme (the New BSPS) when compared to the CETV illustration he was given from the OBSPS.
He has also complained about a lack of detailed explanation about the significant difference between the CETV illustrations.
View determination
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