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NEST (PO-26505)

Complainant: Ms O

Complaint Topic: Automatic enrolment

Ref: PO-26505/CAS-13464-R4T8

Outcome: Not upheld

Appeal outcome: None

Respondent: SGW Lab Limited, formerly Segawa

Type: Pension complaint or dispute

Date: 22 January 2021

Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms O’s complaint and no further action is required by the Employer.

Complaint summary

Ms O has complained that the Employer:

· failed to automatically enrol her into the Scheme when she commenced employment; and

· was late in enrolling her and paying her contributions into the Scheme

View determination

Related decisions

The Halsey (Builders) Ltd Pension Scheme (PO-23597)
Complainant: Mr Y
Respondent: B&CE
Halsey (Builders) Ltd
Outcome: Upheld
Complaint Topic: Automatic enrolment
Ref: PO-23597
Date: Wed 22 June 2022
NOW: Pensions Trust (CAS-58165-P0N1)
Complainant: Miss S
Respondent: Office Angels Limited
NOW: Pensions
Outcome: Not upheld
Complaint Topic: Automatic enrolment
Ref: CAS-58165-P0N1
Date: Tue 14 June 2022

View all decisions