The Old British Steel Pension Scheme (PO-28588)
Complainant: Mr W
Complaint Topic: Misquote/misinformation
Ref: PO-28588
Outcome: Not upheld
Appeal outcome: None
Respondent: The Old British Steel Pension Scheme
Open Trustees Limited
Open Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr W’s complaint and no further action is required by Open Trustees.
Complaint summary
Mr W has complained that the Trustee failed to provide him with sufficient information on how ‘high/low’ pensioner members would be treated in respect of the ‘Time to Choose’ exercise in order to make an informed decision of his options. A high/low pension is also known as a bridging pension where Mr W receives a higher pension up to State Pension Age and then it reduces once the State pension comes into payment.
View determination
DownloadRelated decisions
- Farmwell Ltd. Retirement and Death Benefit Scheme (CAS-110685-L4N5)Complainant: Mr TRespondent: AvivaOutcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-110685-L4N5Date:
- Airways Pension Scheme (CAS-78782-N1T6)Complainant: Mr HRespondent: British Airways Pensions Services LtdOutcome: Partly upheldComplaint Topic: Misquote/misinformationRef: CAS-78782-N1T6Date: