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Local Government Pension Scheme (CAS-32624-Z3X3)

Complainant: Mrs N
Complaint Topic: Transfers: general
Ref: CAS-32624-Z3X3
Outcome: Not upheld
Appeal outcome: None
Respondent: Nottinghamshire County Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by the Council. 

Complaint summary

Mrs N’s complaint concerns delays that she says took place when she requested a transfer of her benefits out of the Scheme. She maintains that, as a result of these delays, she was not able to complete the transfer as she was within a year of her normal retirement date (NRD).

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