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NHS Pension Scheme (CAS-38333-G1Y3)

Complainant: ​Dr N
Complaint Topic: Administration
Ref: CAS-38333-G1Y3
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr N’s complaint and no further action is required by NSH BSA. 

Complaint summary

Dr N’s complaint concerns the suspension of his NHS pension. Specifically:- 

  • He was issued with a P60, which contained incorrect information.  

  • His spouse’s pension was incorrectly calculated.

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