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Wales and West Utilities Pension Scheme (CAS-44498-B3X0)

Complainant: Mr T
Complaint Topic: Transfers: general
Ref: CAS-44498-B3X0
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustee of Wales and West Utilities Pension Scheme
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by the Trustee.

Complaint summary

Mr T’s complaint is that his Cash Equivalent Transfer Value (CETV) has decreased. He does not consider that he has been treated fairly as CETVs for other Scheme members have increased.

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