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Wales and West Utilities Pension Scheme (CAS-44499-C7H1)

Complainant: Mr S
Complaint Topic: Transfers: club transfers
Ref: CAS-44499-C7H1
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustee of the Wales and West Utilities Pension Scheme
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr S’ complaint and no further action is required by the Trustee.

Complaint summary

Mr S’ complaint is that his Cash Equivalent Transfer Value (CETV) has decreased. He does not consider that he was treated fairly, as CETVs for other Scheme members increased over the same period.

View determination


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