Whyte Chemicals Ltd Retirement and Death Benefits Scheme (CAS-47368-K3V7)
Complainant: Dr A
Complaint Topic: Other
Ref: CAS-47368-K3V7
Outcome: Not upheld
Appeal outcome: None
Respondent: Aviva Life & Pensions UK Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Dr A’s complaint and no further action is required by Aviva.
Complaint summary
Dr A complained that he was not told his pension funds would be moved from the with-profits fund to a deposit account at his normal retirement date (NRD) when he telephoned Aviva to defer the date at which he intended to take his pension.
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