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ReAssure Pension (Group Stakeholder Pension Plan) (CAS-48258-Q9P3)

Complainant: Mr S
Complaint Topic: Transfers: general
Ref: CAS-48258-Q9P3
Outcome: Not upheld
Appeal outcome: None
Respondent: ReAssure Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by ReAssure Limited. 

Complaint summary

Mr S’ complaint is that ReAssure did not transfer his pension in a timely manner, resulting in a financial loss and causing him distress and inconvenience, for which he seeks compensation. 

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