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Principal Civil Service Pension Scheme (CAS-49845-F5B8)

Complainant: Ms H
Complaint Topic: Benefits: overpayment (recovery of)
Ref: CAS-49845-F5B8
Outcome: Not upheld
Appeal outcome: None
Respondent: MyCSP
Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms H’s complaint and no further action is required by MyCSP and Cabinet Office.

Complaint summary

Ms H has complained about an overpayment which has arisen in relation to her pension benefits. She does not consider that she should have to pay this back.

View determination

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