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Local Government Pension Scheme (CAS-50652-Q5L2)

Complainant: The Estate of Mr H
Complaint Topic: Administration
Ref: CAS-50652-Q5L2
Outcome: Not upheld
Appeal outcome: None
Respondent: Durham County Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold this complaint and no further action is required by the Council. 

Complaint summary

Mr H’s son, Mr JH as the executor of the Estate, has complained about the distress and inconvenience he and his family have suffered, as a result of the Council’s maladministration in deducting £747.29 (the Sum) from the death grant Mr H was awarded following his wife’s death.

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