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The Pension Protection Fund (CAS-61876-D1D1)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: CAS-61876-D1D1
Outcome: Not upheld
Appeal outcome: None
Respondent: The Board of the Pension Protection Fund
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr N’s complaint and no further action is required by the Board.

Complaint summary

Mr N’s complaint is that the PPF confirmed in writing and verbally his forecasted PPF compensation at age 55, but later told him that the amount was incorrect.

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