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​​​NHS Pension Scheme (CAS-68602-Z2Z0)

Complainant: Mrs N
Complaint Topic: Misquote/misinformation
Ref: CAS-68602-Z2Z0
Outcome: Not upheld
Appeal outcome: None
Respondent: ​​NHS Business Services Authority​
Royal Surrey NHS Foundation Trust
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by ​NHS BSA or the Trust​. 

Complaint summary

Mrs N has complained that she was given incorrect information about taking her retirement benefits early.

View determination

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