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NHS Pension Scheme (CAS-69047-G3X1)

Complainant: Mrs S
Complaint Topic: Administration
Ref: CAS-69047-G3X1
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS BSA
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

Complaint summary

Mrs S complained that the overall service she received from NHS BSA relating to her request to claim her retirement benefits, was poor.

View determination

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