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The New British Steel Pension Scheme (PO-22472)

Complainant: Mr N
Complaint Topic: Other
Ref: PO-22472
Outcome: Not upheld
Appeal outcome: None
Respondent: B.S. Pension Fund Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

Complaint summary

Mr N has complained about the delays he experienced when transferring his benefits. He said the delays were outside of his control, causing him financial and non-financial loss.

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