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Civil Service Injury Benefit Scheme (PO-27414)

Complainant: Mr R
Complaint Topic: Ill Health
Ref: PO-27414
Outcome: Not upheld
Appeal outcome: None
Respondent: MyCSP
The Cabinet Office
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr R’s complaint and no further action is required by MyCSP or the Cabinet Office

Complaint summary

Mr R has complained that his permanent injury benefit (PIB) has not been calculated correctly and he should be awarded the highest level of benefit. He also believes that the Scheme Medical Adviser (SMA) should have considered medical evidence that was available at the time he left employment in 2013 and not more recent evidence at the time he applied for PIB in 2016.

View determination


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