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Teachers’ Pension Scheme (PO-29168)

Complainant: Mrs R
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-29168
Outcome: Upheld
Appeal outcome: None
Respondent: Leicester City Council
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mrs R’s complaint is upheld and, to put matters right, LCC shall pay Mrs R £1,000 for the serious non-financial injustice she sustained as a result of its maladministration of her TPS records.

Complaint summary

Mrs R has complained that LCC provided incorrect salary data to Teachers’ Pensions which resulted in her being overpaid retirement benefits.

View determination


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