We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Teachers’ Pension Scheme (PO-29168)

Complainant: Mrs R
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-29168
Outcome: Upheld
Appeal outcome: None
Respondent: Leicester City Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mrs R’s complaint is upheld and, to put matters right, LCC shall pay Mrs R £1,000 for the serious non-financial injustice she sustained as a result of its maladministration of her TPS records.

Complaint summary

Mrs R has complained that LCC provided incorrect salary data to Teachers’ Pensions which resulted in her being overpaid retirement benefits.

View determination

Download

Related decisions

  • Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)
    Complainant: Mr and Mrs D
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-52136-P6D3 & CAS-52149-F8K1
    Date:
  • Teachers’ Pension Scheme (CAS-76851-L9X6)
    Complainant: Mr R
    Respondent: Teachers’ Pensions (TP)
    Department for Education (DfE)
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-76851-L9X6
    Date:
View all decisions