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Teachers’ Pension Scheme (PO-29168)

Complainant: Mrs R
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-29168
Outcome: Upheld
Appeal outcome: None
Respondent: Leicester City Council
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mrs R’s complaint is upheld and, to put matters right, LCC shall pay Mrs R £1,000 for the serious non-financial injustice she sustained as a result of its maladministration of her TPS records.

Complaint summary

Mrs R has complained that LCC provided incorrect salary data to Teachers’ Pensions which resulted in her being overpaid retirement benefits.

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Related decisions

  • Teachers’ Pension Scheme (CAS-76851-L9X6)
    Complainant: Mr R
    Respondent: Teachers’ Pensions (TP)
    Department for Education (DfE)
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-76851-L9X6
    Date:
  • The Carillion Public Sector Pension Scheme (CAS-56498-P2Y8)
    Complainant: Mr D
    Respondent: Barnett Waddingham LLP
    Independent Trustee Services Limited
    Outcome: Not upheld
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    Ref: CAS-56498-P2Y8
    Date: