Teachers’ Pension Scheme (PO-29168)
Ombudsman’s Determination
Outcome
Mrs R’s complaint is upheld and, to put matters right, LCC shall pay Mrs R £1,000 for the serious non-financial injustice she sustained as a result of its maladministration of her TPS records.
Complaint summary
Mrs R has complained that LCC provided incorrect salary data to Teachers’ Pensions which resulted in her being overpaid retirement benefits.
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DownloadRelated decisions
- Invensys Pension Scheme (CAS-37079-W5F6)Complainant: Mr CRespondent: The Trustee of the Invensys Pension SchemeOutcome: Partly upheldComplaint Topic: Benefits: overpayment (recovery of)Ref: CAS-37079-W5F6Date:
- Principal Civil Service Pension Scheme (CAS-49845-F5B8)Complainant: Ms HRespondent: MyCSP
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