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Legal & General (UTM) Stakeholder Pension Scheme (PO-29387)

Complainant: Mr S
Complaint Topic: Administration
Ref: PO-29387
Outcome: Not upheld
Appeal outcome: None
Respondent: Legal & General Assurance Society Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by L&G.

Complaint summary

Mr S has complained that L&G transferred the administration of his pension against his wishes, causing him financial detriment, as well as distress and inconvenience.

View determination

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