NEST (CAS-103235-H9C3)
Ombudsman’s Determination
Outcome
Mrs E’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units. In addition, the Employer shall pay
Complaint summary
Mrs E has complained that the Employer, despite deducting contributions from her pay, has failed to pay them into the Scheme.
Mrs E has said that the missing contributions amounted to £408.91.
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