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NHS Pension Scheme (CAS-43423-R8C4)

Complainant: Mrs N
Complaint Topic: Ill Health
Ref: CAS-43423-R8C4
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mrs N’s complaint and no further action is required by NHS BSA.

Complaint summary

Mrs N complained that NHS BSA incorrectly decided in July 2018, to decline her application for ill health early retirement (IHER) benefits from the Scheme.

View determination


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