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BAA Pension Scheme (CAS-47275-C2W8)

Complainant: Mr R
Complaint Topic: Misquote/misinformation
Ref: CAS-47275-C2W8
Outcome: Not upheld
Respondent: BAA Pension Trust Company Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Trustee.

Complaint summary

Mr R has complained that he was given incorrect information about the pension he was due to receive upon his early retirement. He said he should receive the higher figure that he had previously been quoted.  

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