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Chapelthorpe Plc Pension Fund (CAS-48034-F7Z2)

Complainant: Mr R
Complaint Topic: Other
Ref: CAS-48034-F7Z2
Outcome: Partly upheld
Respondent: Trustees of the Chapelthorpe Plc Pension Fund
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mr R’s complaint against the Trustees is partly upheld. To put matters right the Trustees shall pay Mr R £500 for the significant distress and inconvenience caused to him. 

Complaint summary

Mr R has complained that his Normal Retirement Age (NRA) has been changed from 62 to 65 and this has resulted in him suffering a significant financial loss.

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