We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Local Government Pension Scheme (CAS-50008-T7M8)

Complainant: Ms E
Complaint Topic: Death benefits
Ref: CAS-50008-T7M8
Outcome: Upheld
Respondent: London Pensions Fund Authority (LPFA)
Local Pensions Partnership (LPP)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is upheld. If LPP had not provided Mr N with incorrect information, it is more likely than not that he and Ms E would have married in order to guarantee her entitlement to a pension from the Scheme. Consequently, Ms E is entitled to a survivor’s pension under the Scheme following his death.

Complaint summary

Ms E’s complaint is that her partner, Mr N, was told she would receive a survivor’s pension in the event of his death. It later transpired he had been misinformed.

View determination

Download

Related decisions

  • Local Government Pension Scheme (CAS-105807-L9W0)
    Complainant: Mrs K
    Respondent: Lancashire County Council (LCC)
    Local Pensions Partnership Administration (LPPA)
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-105807-L9W0
    Date:
  • NHS Pension Scheme (CAS-133255-J0G0)
    Complainant: Mrs M
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-133255-J0G0
    Date:
View all decisions