Lloyds Bank Personal Pension Plan (CAS-50392-S0T8)
Complainant: Mr S
Complaint Topic: Pension liberation
Ref: CAS-50392-S0T8
Outcome: Not upheld
Respondent: Scottish Widows Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr
Complaint summary
Mr S has complained that Scottish Widows did not carry out effective due diligence when it processed his transfer request. Consequently, he would like Scottish Widows to issue an award to cover his losses.
View determination
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