Turner & Townsend Final Salary Pension Scheme (CAS-62617-C0Y2)
Complainant: Mr Y
Complaint Topic: Administration
Ref: CAS-62617-C0Y2
Outcome: Not upheld
Respondent: Buck
2020 Trustees
2020 Trustees
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Administrator or the Trustee.
Complaint summary
Mr Y complained that the Administrator provided incorrect information and delayed providing him with his normal retirement quotation (NRQ) and answering his queries.
View determination
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