Creative Pension Trust (CAS-88008-Y9K4)
Mr Y’s complaint is upheld and, to put matters right, the Employer shall ensure that all unpaid contributions are paid into the Scheme. The Employer shall ensure that Mr Y is not financially disadvantaged by its maladministration by arranging for any investment loss to be calculated and paid into the Scheme.
The Employer shall also pay Mr Y £1,000 for the serious distress and inconvenience caused to him.
Mr Y has complained that the Employer, despite deducting contributions from his pay, has failed to pay these contributions into the Scheme.
Mr Y has said that the missing contributions amounted to £3,725.47.
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