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Lloyds Bank Pension Scheme No.1 (CAS-36743-M8B0)

Complainant: Ms S
Complaint Topic: Pension liberation
Ref: CAS-36743-M8B0
Outcome: Not upheld
Respondent: Lloyds Banking Group Pensions Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by the Trustee. 

Complaint summary

Ms S has complained that the Trustee failed to carry out sufficient due diligence checks when transferring her benefits to the Fast Pensions Plan 1 (the FP1 Plan) in October 2012.

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