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Growth Plan & Social Housing Pension Scheme (CAS-46702-B9D7)

Complainant: Mr R
Complaint Topic: Transfers: general
Ref: CAS-46702-B9D7
Outcome: Not upheld
Respondent: TPT Retirement Solutions Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no action is required by TPT.

Complaint summary

Mr R has complained that:

  • TPT mismanaged and mishandled his request to transfer his pension funds from the Scheme causing unnecessary delay.
  • As a result of the delay, he has suffered a financial loss. 

View determination

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