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Land Rover Pension Scheme (CAS-60369-Q0Q1)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: CAS-60369-Q0Q1
Outcome: Not upheld
Respondent: Jaguar Land Rover Pension Trustees Limited
Mercer, formerly JLT Benefit Solutions Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee or Mercer.  

Complaint summary

Mr N has complained that he was provided with misleading and factually incorrect information about the Bridging Pension he was entitled to from the Scheme. 

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